Hello Valued Vaultek Customer!

To better assist you, we have included instructions for deleting all enrolled fingerprints.

Deleting Fingerprints

1. Open safe.

2. Wake safe by placing your hand near the front of the keypad so all keys light up red.

3. Press and hold keys 2 and 3 at the same time until keys 1-4 light up red and you hear a confirmation beep.

4. Release keys 2 and 3 and then enter your master code.

5. The status LED light and the LED ring around the scanner will flash green when the process is complete.

If the above does not help to resolve the experienced issue, please let us know at your earliest convenience by creating a ticket with our support team ([email protected])

Kind regards!
The Vaultek Support Team