Hello Valued Vaultek Customer!

To toggle between ViSN and Essential Modes, press the '4' & the LEFT PROGRAM buttons together for three(3) seconds.

If the '1' key lights up GREEN, then you have toggled the safe to Essential Mode.

If the '2' key lights up GREEN, then you have toggled the safe to ViSN Mode.

To better assist you, we have included a SmartStation video tutorial for toggling between ViSN and Essential Mode.

If the above does not help to resolve the experienced issue, please let us know at your earliest convenience by creating a ticket with our support team ([email protected])

Kind regards!
The Vaultek Support Team