Hello, valued Vaultek Customer!

Your Vaultek^® safe supports features such as a WIFI smartphone app and an online desktop dashboard. 

NOTE: This is only for the first generation WIFI safe and not the ViSN-compatible safes.

To better assist you, we have included an RS Series(WIFI) video overview on using your smartphone app.

If the above does not help to resolve the experienced issue, please let us know at your earliest convenience by creating a ticket with our support team ([email protected])

Kind regards!
The Vaultek Support Team