NMXi LCD Screen Won't Turn Off
Problem Description The NMXi safe's LCD screen remains on continuously and won't turn off, even after troubleshooting steps like unpairing/repairing WiFi and clearing tamper warnings. Root Cause This issue is typically caused by a fully depleted battery, especially in units that are kept plugged in indefinitely. …
WiFi Connectivity Issues with Smart Routers
Problem Description WiFi-compatible safes may fail to connect to new "smart routers" that automatically manage network bands, displaying the error message: "The app was unable to create a communication socket with the safe." Root Cause The original WiFi technology in these safes can only operate on 2.4GHz network…
Change Master Code NSL20i-BK WiFi Slider Safe | Vaultek Support
Steps to Change the Master Code for your NSL20i(WIFI SLIDER) 1. Open the safe. With the safe open, press and hold the '1' key and "PROGRAM" button together (3 seconds) until all keys(1-5) turn RED and let go. 2. Enter your NEW master code. 3. IMMEDIATELY! Press and hold the '1' key and "PROGRAM" button …
ViSN Safes
The following safes are compatible with the Vaultek ViSN app and proprietary platform: - NV10i - NV20i - NV30i - NSL2i - NDS2i -NDS5i - NMRi - NMX2i - NSL200i - NRS200i - NRS500i - NRS800i Search Vaultek ViSN on the Play Store. Or, Scan the QR Code below:
RS Series(WIFI) Using the Vaultek Smartphone WIFI app
Hello, valued Vaultek Customer! Your Vaultek ® safe supports features such as a WIFI smartphone app and an online desktop dashboard. NOTE: This is only for the first generation WIFI safe and not the ViSN-compatible safes. To better assist you, we have included an RS Series(WIFI) video overview on using …
RS Series(WIFI) Using the Online Dashboard
Hello, valued Vaultek Customer! Your Vaultek ® safe supports features such as a WIFI smartphone app and an online desktop dashboard. NOTE: This is only for the first generation WIFI safe and not the ViSN-compatible safes. To better assist you, we have included an RS Series(WIFI) video overview on using y…
RS Series(WIFI) Connect with Vaultek Smartphone App
Hello, valued Vaultek Customer! Your Vaultek ® safe supports features such as a WIFI smartphone app and an online desktop dashboard. NOTE: This is only for the first generation WIFI safe and not the ViSN-compatible safes. NOTE: Before starting, make sure your smartphone WIFI is ON, and you are conne…
RS Series(WIFI) Bringing Your Safe Online with WPS
Hello, valued Vaultek Customer! Your Vaultek ® safe supports features such as a WIFI smartphone app and an online desktop dashboard. NOTE: This is only for the first generation WIFI safe and not the ViSN-compatible safes. CONNECTING WITH WPS 1. On your router located the WPS Button. 2. Press and hold …
RS Series(WIFI) Mastercode Programming
Hello, valued Vaultek Customer! NOTE: This is only for the first generation WIFI safe and not the ViSN-compatible safes. TIP: Your code can be a minimum of 4 digits or as long as 8 digits. Two keys can not be pressed simultaneously. Programming a new code will overwrite your previous code. Mastercode Prog…
RS Series(WIFI) Biometric Enrollment
Hello, valued Vaultek Customer! NOTE: This is only for the first generation WIFI safe and not the ViSN-compatible safes. Your RS Series safe has twenty(20) storage slots. The first two(2) storage slots are considered the Administrative Prints. Biometric Programming Instructions NOTE: The following instru…
