Hello Valued Vaultek Customer!

To better assist you, we have included a Lifepod video tutorial for deleting enrolled fingerprints.

Deleting All Prints

1. Wake up the LifePod by tapping the LOCK icon.

2. On the safe, press and hold the '1' & '3' keys together for three(3) seconds until all keys(1-4) illuminate.

3. Release and immediately enter your mastercode.

If the above does not help to resolve the experienced issue, please let us know at your earliest convenience by creating a ticket with our support team ([email protected])

Kind regards!
The Vaultek Support Team