Hello Valued Vaultek Customer!
Deleting Enrolled Fingerprints
1. Tap the 'LOCK' icon to wake the unit up.
2. Press and hold the '1' & '3' keys for three(3) seconds until all keys(1-4) illuminate.
3. Release and immediately enter the mastercode.
4. If successful, the LED indicator on the LEFT side of the keypad will flash GREEN.
To better assist you, we have included a Lifepod video tutorial for deleting all enrolled fingerprints.
If the above does not help to resolve the experienced issue, please let us know at your earliest convenience by creating a ticket with our support team ([email protected])
Kind regards!
The Vaultek Support Team
