Hello Valued Vaultek Customer!

To better assist you, we have included an informational Lifepod video to help with understanding the LED indicators. 

Status LED
The status LED will provide feedback on various commands. It will light GREEN when the correct codes are entered and RED when an incorrect code is entered.

Tamper Indication
If the status LED is solid RED when awake, this means the unit has detected that an incorrect code has been entered. You can clear the tamper indicator by entering the correct master code.

Battery Indicator
When the unit is awake, the battery indicator will light either GREEN or RED. GREEN indicates the battery has sufficient power, and RED indicates the battery is in need of replacement.

Lock Pad
The lock pad illuminates RED only when the unit has been locked using the keypad, and requires the use of the master code to unlock it. When locked, and the unit is awake, the lock icon will be solid RED.

TIP: If the lock icon is solid RED, do not undo the side compression latches to open the unit. This means the internal lock is engaged and should not be opened. Enter the master code to unlock the unit, as indicated by the lock icon light going OFF. It is now safe to undo the side latches and open the unit.

If the above does not help to resolve the experienced issue, please let us know at your earliest convenience by creating a ticket with our support team ([email protected])

Kind regards!
The Vaultek Support Team