Hello Valued Vaultek Customer!
To better assist you, we have included a VS10i & VS20/VS20i video tutorial for mastercode programming for the original 10 Series safe(VS10i & VS20/VS20i). To determine which safe model you have, please refer to the black FCC label on the bottom exterior of the safe.
TIP: Your code can be a minimum of 4 digits or as long as 8 digits. Two keys can not be pressed simultaneously. Programming a new code will overwrite your previous code.
MASTERCODE PROGRAMMING
1. Open the safe.
2. Press and hold the PROGRAM button for 3 seconds until ALL keys (1-5) turn solid RED.
3. Release and immediately enter your new code.
4. Press and hold the PROGRAM button a second time for 3 seconds until ALL keys (1-5) turn solid RED.
5. Enter your new code a second time.
6. Press and hold the PROGRAM button a third and final time for 3 seconds until all keys(1-5) flash GREEN.
If the above does not help to resolve the experienced issue, please let us know at your earliest convenience by creating a ticket with our support team ([email protected])
Kind regards!
The Vaultek Support Team
