Hello Valued Vaultek Customer! NOTE: To pair the Nano Key 2.0 with your VS10i & VS20/VS20i, you must be within six(6) feet of the safe. PAIRING INSTRUCTIONS FOR PUSH BUTTON NANO 2.0(VSK-N20) 1. With the safe open, press and hold the '5' key followed by the PROGRAM BUTTON, holding both buttons together for thre…
Hello Valued Vaultek Customer! To better assist you, we have included a VS10i & VS20/VS20i video tutorial for mastercode programming for the original 10 Series safe(VS10i & VS20/VS20i). To determine which safe model you have, please refer to the black FCC label on the bottom exterior of the safe. TIP: Your …
Hello Valued Vaultek Customer! To better assist you, we have included a VS10i & VS20/VS20i video tutorial for installing the lithium-ion(18650) flattop battery for the original 10 Series safe(VS10 & VS10i). To determine which safe model you have, please refer to the black FCC label on the bottom exterior of the …
Hello Valued Vaultek Customer! To pair your VS10i & VS20/VS20i safe to the Vaultek Bluetooth 2.0 app, visit your Play Store and download the 'Vaultek Bluetooth 2.0 app(see image below). Before beginning, make sure the Bluetooth on your phone is toggled ON. The Vaultek Bluetooth 2.0 app will guide you thr…
Hello Valued Vaultek Customer! To better assist you, we have included a video tutorial for enrolling your fingerprints in Essential Mode. Your safe in Essential Mode has twenty(20) storage slots. The first two(2) storage slots are considered the Administrative Prints. Biometric Programming Instructions …
Hello Valued Vaultek Customer! To better assist you, we have included a video tutorial for Mastercode programming in Essential Mode. Mastercode Programming Instructions NOTE: The following instructions are for ESSENTIAL MODE only. 1. Open the safe. 2. Press and hold the '1' and PROGRAM buttons together for…
Hello Valued Vaultek Customer! To better assist you, we have included a video tutorial for switching your ViSN safe10/20/30 safe to Essential Mode. To toggle between ViSN and Essential Modes, press the '5' & PROGRAM buttons together for three(3) seconds. If the '1' key lights up GREEN , then you have togg…
Hello Valued Vaultek Customer! To better assist you, we have included a video tutorial for preparing your 10, 20 and 30 Series safe for programming. If the above does not help to resolve the experienced issue, please let us know at your earliest convenience by creating a ticket with our support team (suppor…
Hello Valued Vaultek Customer! Factory Reset NOTE: A Factory Reset will restore the safe to its default mastercode. All safe programming will be erased and will need to be reprogrammed. The Factory Reset will only apply to whichever operating mode(ViSN or Essential) the safe is in. The operating modes operate…
Hello Valued Vaultek Customer! To better assist you, we have included a video tutorial for connecting your Visn 10/20/30 safe to the Vaultek ViSN(Vaultek intelligent Safe Network) app. If the above does not help to resolve the experienced issue, please let us know at your earliest convenience by creating …