We're continually improving our security solutions, so all new products now have a new default mastercode. The new default master code for all metal and LifePod safes is: 21424132 All new, factory-sealed units purchased directly from Vaultek Safe will feature this new default mastercode. As always, we encou…
Hello, valued Vaultek Customer! To better assist you, we have included a Lifepod video tutorial for mastercode programming. TIP: Your code can be a minimum of 4 digits or as long as 8 digits. Two keys can not be pressed simultaneously. Programming a new code will overwrite your previous code. 1. First,…
To better assist you, we have included a Lifepod XE video tutorial for getting started! If the above does not help to resolve the experienced issue, please let us know at your earliest convenience by creating a ticket with our support team ([email protected]) Kind regards! The Vaultek Support Team
Hello Valued Vaultek Customer! To better assist you, we have included a Lifepod video tutorial for biometric enrollment. Fingerprint TIPS! * Each fingerprint requires 5 registration scans to be enrolled into the safe. * Be sure your finger is flat against the scanner (parallel to the safe) and your cuticle…
Self-Service Reprogramming No action from Vaultek support is required to reprogram your DS5i Smart Station safe for a new user. Instructions Available Detailed instructions for reprogramming your unit can be found on the SmartStation support page, which includes: * Factory reset procedures * Programming user se…
Hello Valued Vaultek Customer! Your safe has twenty(20) storage slots. The first two(2) storage slots are considered the Administrative Prints. Biometric Programming Instructions NOTE: The following instructions are for programming the administrative prints(Storage Slots 1&2). 1. Open the safe. 2. Press a…
Hello Valued Vaultek Customer! To better assist you, we have included a Lifepod XRC video tutorial for getting started! If the above does not help to resolve the experienced issue, please let us know at your earliest convenience by creating a ticket with our support team ([email protected]) Kind re…
Hello Valued Vaultek Customer! Mastercode Programming Instructions 1. Open the safe. 2. Press and hold the '1' and PROGRAM buttons together for three(3) seconds until all LED status bar lights and all keys(1-8) light up RED . 3. Release and immediately enter your new mastercode. 4. Press and hold the '1' and …
Hello Valued Vaultek Customer! To better assist you, we have included a VS10i & VS20/VS20i video tutorial for mastercode programming for the original 10 Series safe(VS10i & VS20/VS20i). To determine which safe model you have, please refer to the black FCC label on the bottom exterior of the safe. TIP: Your …
Hello Valued Vaultek Customer! To better assist you, we have included a Lifepod video tutorial for biometric enrollment. Fingerprint TIPS! 1. Each fingerprint requires 4 registration scans to be enrolled into the safe. 2. Be sure your finger is flat against the scanner (parallel to the safe) and your cut…