Self-Service Reprogramming No action from Vaultek support is required to reprogram your DS5i Smart Station safe for a new user. Instructions Available Detailed instructions for reprogramming your unit can be found on the SmartStation support page, which includes: * Factory reset procedures * Programming user se…
Hello Valued Vaultek Customer! Your safe has twenty(20) storage slots. The first two(2) storage slots are considered the Administrative Prints. Biometric Programming Instructions NOTE: The following instructions are for programming the administrative prints(Storage Slots 1&2). 1. Open the safe. 2. Press a…
Hello Valued Vaultek Customer! Mastercode Programming Instructions 1. Open the safe. 2. Press and hold the '1' and PROGRAM buttons together for three(3) seconds until all LED status bar lights and all keys(1-8) light up RED . 3. Release and immediately enter your new mastercode. 4. Press and hold the '1' and …
Hello Valued Vaultek Customer! To better assist you, we have included a video tutorial for mounting options. If the above does not help to resolve the experienced issue, please let us know at your earliest convenience by creating a ticket with our support team ([email protected]) Kind regards! …
Hello Valued Vaultek Customer! Your Vaultek® safe has a built-in accelerometer and corresponding alarm that alerts you to your safe, including bumps and impacts, DMT (Impact Detection). DMT is enabled by default, and its sensitivity has three settings: Low, Medium, and High. You can toggle through these se…
Problem Description If your Pro VTi safe has a loose female USB port that doesn't connect effectively when plugged in for charging, this issue can be serviced even if the safe is no longer under warranty. Repair Service Information Diagnostic Fee: $50 - Complete diagnostic evaluation including repairs - PayPal in…
Hello Valued Vaultek Customer! Your Vaultek ® safe supports quick access with the included SmartKey. Take caution when using this feature and be responsible. Security can be compromised in the event it is lost or stolen. Only pair the SmartKey after thoroughly understanding the inherent risks. Take caution w…
By default, the unlock feature on the Vaultek Bluetooth 2.0 app is disabled for DS51 safes. Enabling the Unlock Feature 1. Press and hold the "Left Program Button" and the '1' and '4' keys together for 3 seconds 2. The keypad will flash GREEN indicating the unlock feature is now enabled Disabling the Un…
Hello Valued Vaultek Customer! NOTE: To pair the Nano Key with your SmartStation(DS2i), you must be within six(6) feet of the SmartStation(DS2i) PAIRING INSTRUCTIONS FOR PUSH BUTTON NANO 2.0(VSK-N20) 1. With the safe open, press and hold the LEFT PROGRAM Button and the '2' key until all keys(1-4) begin blink…
Hello Valued Vaultek Customer! Biometric Programming Instructions NOTE: The following instructions are for programming the administrative prints(Storage Slots 1&2). 1. Open the safe. 2. Tap the RIGHT PROGRAM button and the '1' key will begin to flash. This is your visual indicator to begin the enrollment proces…