Problem Description

If your safe's display keeps turning on and off intermittently, this issue is likely caused by a depleted battery.

Solution

Replace the battery with a Vaultek approved replacement battery.

Battery Specifications

• Choose Flat Top type when purchasing
• Use only name brand batteries
• Do not buy unknown brands as they may not be safe due to inferior quality

Important Battery Safety Information

Battery Replacement Guidelines

1. Always use a fresh battery instead of an old one
2. Never use a damaged battery - avoid any battery with noticeable physical damage as it may not be safe
3. Replace every 2 years - This is especially critical for rechargeable batteries to prevent potential electronic failure and safety hazards caused by overheating and fast drainage

Warning

If your battery has been used for more than 2 years, replace it with a new battery right away!

Power Supply Usage

It is not recommended to keep the safe plugged-in with external power unless required in certain models such as Vaultek Wi-Fi safes including Wi-Fi slider, MX and RS safes.