NMXi LCD Screen Won't Turn Off
Problem Description The NMXi safe's LCD screen remains on continuously and won't turn off, even after troubleshooting steps like unpairing/repairing WiFi and clearing tamper warnings. Root Cause This issue is typically caused by a fully depleted battery, especially in units that are kept plugged in indefinitely. …
Fixing Intermittent Display Issues
Problem Description If your safe's display keeps turning on and off intermittently, this issue is likely caused by a depleted battery. Solution Replace the battery with a Vaultek approved replacement battery. Battery Specifications * Choose Flat Top type when purchasing * Use only name brand batteries * Do …
VT/VTi(PRO) Series Battery Installation
Hello Valued Vaultek Customer! To better assist you, we have included a VT Series video tutorial for installing the lithium-ion(18650) flattop battery. To determine which safe model you have, please refer to the black FCC label on the bottom exterior of the safe. NOTE: Please be sure to place the silk ribbo…
VS10i & VS20/VS20iBluetooth2.0 Battery Installation
Hello Valued Vaultek Customer! To better assist you, we have included a VS10i & VS20/VS20i video tutorial for installing the lithium-ion(18650) flattop battery for the original 10 Series safe(VS10 & VS10i). To determine which safe model you have, please refer to the black FCC label on the bottom exterior of the …
Barikade Series 1 & 2 How to Install the Battery
Hello Valued Vaultek Customer! To better assist you, we have included a Barikade video tutorial for installing the battery. Installing the Battery 1. Open the safe with the provided key. 2. Locate the battery compartment on the left side. 3. Lift and slide the compartment lid up to access battery…
Battery Replacement and Troubleshooting
Battery Replacement Options Due to supply chain shortages, Vaultek no longer supplies accessory batteries. However, approved replacement batteries are available from third-party vendors. Battery Specifications * Use only approved replacement batteries * Important : Choose Flat Top type when purchasing * Do not …
