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Showing articles from Troubleshooting tag

LifePod Keys Location and Availability

Keys Included with LifePod Cases All LifePod firearms cases come with keys included in the package. Where to Find Your Keys Check inside the unit - LifePod cases(10 & 20 Series) are typically shipped with the keys stored inside the unit.

Lifepod Case Won't Open Solution

Issue Description If your Lifepod will not open and has never been opened before, the device may have pressurized during transit. The LifePod is never shipped in the locked position. Solution Steps Step 1: Release Pressure via Keyhole Door Open the keyhole door to release the pressure that may have built up durin…

VT/VTi(PRO) Series Mastercode Programming

Hello Valued Vaultek Customer! Mastercode Programming Instructions 1. Open the safe. 2. Press and hold the '1' and PROGRAM buttons together for three(3) seconds until all LED status bar lights and all keys(1-8) light up  RED . 3. Release and immediately enter your new mastercode. 4. Press and hold the '1' and …

VTi(PRO) Series - How to Program Fingerprints

Hello Valued Vaultek Customer! Your safe has twenty(20) storage slots.  The first two(2) storage slots are considered the Administrative Prints. Biometric Programming Instructions NOTE: The following instructions are for programming the administrative prints(Storage Slots 1&2). 1. Open the safe. 2. Press a…

VT(PRO) Series - DMT Impact Detection

Hello Valued Vaultek Customer! Your Vaultek® safe has a built-in accelerometer and corresponding alarm that alerts you to your safe, including bumps and impacts, DMT (Impact Detection). DMT is enabled by default, and its sensitivity has three settings: Low, Medium, and High. You can toggle through these se…

LifePod XR/XT Mastercode Programming

Hello Valued Vaultek Customer! To better assist you, we have included a Lifepod video tutorial for mastercode programming. TIP: Your code can be a minimum of 4 digits or as long as 8 digits. Two keys can not be pressed simultaneously. Programming a new code will overwrite your previous code. 1. First…

LifePod XRC Mastercode Programming

Hello Valued Vaultek Customer! * To get started, undo the four-point compression latches. If the lid is having issues opening it is likely internally pressurized. Open the front key cover to release the pressure. * Locate and remove the battery cover. Pull out the battery snap and connect a 9V alkaline batte…

VT/VTi(PRO) Series - How to Program the Smart Key

Hello Valued Vaultek Customer! Your Vaultek ®  safe supports quick access with the included SmartKey. Take caution when using this feature and be responsible. Security can be compromised in the event it is lost or stolen. Only pair the SmartKey after thoroughly understanding the inherent risks. Take caution w…

LifePod XR/XT How To Install a Battery

Hello Valued Vaultek Customer! To better assist you, we have included a Lifepod video tutorial for battery installation. * To get started, undo the front compression latches. If the lid is having issues opening it is likely internally pressurized. Open the front key cover to release the pressure. * Loca…

LifePod XRC Deleting All Fingerprints

Hello Valued Vaultek Customer! To better assist you, we have included a Lifepod video tutorial for deleting enrolled fingerprints. Deleting All Prints 1. Wake up the LifePod by tapping the LOCK icon. 2. On the safe, press and hold the '1' & '3' keys together for three(3) seconds until all keys(1-4) illuminate…

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