LifePod XR/XT How To Install a Battery
Hello Valued Vaultek Customer! To better assist you, we have included a Lifepod video tutorial for battery installation. * To get started, undo the front compression latches. If the lid is having issues opening it is likely internally pressurized. Open the front key cover to release the pressure. * Loca…
WiFi Connectivity Issues with Smart Routers
Problem Description WiFi-compatible safes may fail to connect to new "smart routers" that automatically manage network bands, displaying the error message: "The app was unable to create a communication socket with the safe." Root Cause The original WiFi technology in these safes can only operate on 2.4GHz network…
RS Series(WIFI) Mastercode Programming
Hello, valued Vaultek Customer! NOTE: This is only for the first generation WIFI safe and not the ViSN-compatible safes. TIP: Your code can be a minimum of 4 digits or as long as 8 digits. Two keys can not be pressed simultaneously. Programming a new code will overwrite your previous code. Mastercode Prog…
LifePod 10&20 Understanding the LED indicators
Hello Valued Vaultek Customer! To better assist you, we have included an informational Lifepod video to help with understanding the LED indicators. Status LED The status LED will provide feedback on various commands. It will light GREEN when the correct codes are entered and RED when an incorrect code is…
Pro VTi USB Port Repair Service
Problem Description If your Pro VTi safe has a loose female USB port that doesn't connect effectively when plugged in for charging, this issue can be serviced even if the safe is no longer under warranty. Repair Service Information Diagnostic Fee: $50 - Complete diagnostic evaluation including repairs - PayPal in…
NMRi Factory Reset
Hello Valued Vaultek Customer! Factory Reset NOTE: A Factory Reset will restore the safe to its default mastercode. All safe programming will be erased and will need to be reprogrammed. The Factory Reset will only apply to whichever operating mode(ViSN or Essential) the safe is in. The operating modes operate i…
NMRi How To Toggle Your Safe Between ViSN & Essential Mode
Hello Valued Vaultek Customer! To better assist you, we have included a video tutorial for switching your ViSN NMRi safe to Essential Mode. To toggle between ViSN and Essential Modes, press the '8' & PROGRAM buttons together for three(3) seconds. The LCD screen will restart as you change Operating Modes. If…
NMX2i How To Toggle Your Safe Between ViSN & Essential Mode
Hello Valued Vaultek Customer! To better assist you, we have included a video tutorial for switching your ViSN NMX2i safe to Essential Mode. To toggle between ViSN and Essential Modes, press the '8' & PROGRAM buttons together for three(3) seconds. The LCD screen will restart as you change Operating Modes. I…
NSL200i Programming a Mastercode in Essential Mode
Hello Valued Vaultek Customer! Mastercode Programming Instructions NOTE: The following instructions are for ESSENTIAL MODE only. 1. Open the safe. 2. Press and hold the '1' and PROGRAM buttons together for three(3) seconds until all keys(1-5) light up RED. 3. Release and immediately enter your new mastercode. …
NRS Rifle Safe Programming a Mastercode in ESSENTIAL Mode
Hello Valued Vaultek Customer! To better assist you, we have included a video tutorial for NRS Rifle Safe Mastercode programming in Essential Mode. Mastercode Programming Instructions NOTE: The following instructions are for ESSENTIAL MODE only. 1. Open the safe. 2. Press and hold the '1' and the PROGRAM…
